Means of escape to be kept clear at all times

  • Fire Doors are provided to prevent the spread of smoke and heat. Keep them shut when not in use and NEVER wedge them open or remove self-closing devices. This should be inspected regularly when replacing the doors ensure that they are fire resistant and have a self-closer fitted.

  • Keep corridors and stairways clear of storage and waste material. These should be inspected regularly.

  • Storing cycles, prams, buggies, etc. is not permitted in hallways.

  • Ensure that Final Exit Escape Doors can readily be opened from the inside.

  • Keep area outside Final Exit Escape Doors clear of obstructions at ALL TIMES.

  • Smoking is NOT permitted inside the building, whether in a communal area or in your bedroom.

If you smell gas

Call the National Gas Emergency Service immediately at 0800 111 999 if you smell gas or suspect a possible gas leak.

Alternatively you can contact your local emergency gas plumbing engineer on the emergency contacts page here, who will be able to attend, his number can be found in the emergency contacts.

Instructions to the residents & guests in the event of an Emergency

  • Raise the alarm – alert your neighbours where possible

  • Activate alarm call point where possible. Where applicable these will be located on the ground floor in the entrance hallway and on each landing.

  • If safe to do so, carry out sweep of building.

  • Call 999 for fire and rescue service.

  • DO NOT try and tackle a fire.

  • Make your way to the “Fire Assembly Point” which is outside the front of the building, on the opposite side of the road. Please keep a safe distance away from the building.

  • Fire instruction notices are displayed on the ground floor notice board and each call point

Fire Alarm Test

  • The fire alarm for communal areas of the property will be tested monthly if they are mains linked.

  • It is your responsibility to test the smoke alarms and/or the property each month if they are not mains linked.

Fire Drills

  • Best practice is to consider how you are able to vacate the premises in the event of fire, so that you have a personal plan should a fire start and/or an evacuation is required.

  • Evacuation of the building is required to ALL OCCUPANTS.

  • Where possible, carry out a roll call as soon as possible at the Fire Assembly Point. Please note any person who are unaccountable. In a real evacuation scenario, this information is critical to the Fire and Rescue service on their arrival. Check that all persons have arrived at the Fire Assembly Point(s).
    Once roll call is complete or all reports have been received, the people may return to the building.

  • Any issues should be reported to the Managing Agents who will provide a solution.

Emergency Lighting Testing

  • Emergency Lighting will be tested on a monthly basis.

  • Any defects should be reported and repaired.

Electrical Installations

  • Misuse of electricity is a major cause of fire.

  • Ensure correct fuse is used in electrical appliances.

  • DO NOT OVERLOAD electric sockets.


  • Portable heating appliances are NOT TO BE USED in the property (Unless other wise agreed in writing).

Smoking and Candles

  • We do not recommend using candles due to fire risk. However, if you need to use one remember to NEVER leave the lighted candle unattended and ensure that it is extinguished before leaving it unattended anywhere.

  • Smoking is STRICTLY prohibited anywhere inside the building.


  • Never leave pans, kettles, etc., unattended when in used.

  • Deep fat fryers are prohibited and will be removed without warning as the combustion risk is high.

  • Make sure all gas appliances are switched off after use, and check carbon monoxide sensors at least once a month. Report any alarms that aren't working to the property manager.

Disabled/Mobility impaired, dead or hard of hearing

  • Any person meeting this criteria must inform the managing agent. It is the responsibility of the individual to ensure they have made evacuation arrangements and informed the managing agent of such arrangements in writing.

Security of site/Areas affected

  • Following an incident where reoccupation of the building is not possible, arrangement will be considered for security of site/areas affected.

What to do in the event of a fire

  • If a smoke alarm Is heard or a fire detected, you should act quickly and calmly. Upon hearing an alarm everyone must vacate the building.

  • If there’s smoke, keep low. The air will be clearer lower down.

  • Always keep windows and door keys where everyone can find them on your planned escape route.

  • Get out of the building as quickly as possible, closing all doors behind you where you can. Follow a planned escape route and never use a lift, proceed down the stairs

  • Don’t try to pick up valuables or possessions. “Get out, stay out, and call 999” -- Call the fire service as soon as possible once you are safety outside the building and away from the fire.

  • Never go back into your home until a Fire Fighter advised that it is safe to do so.

Rob Mason
Managing Director
RJL Property Group