USEFUL CONTACT DETAILS


PROPERTY MANAGERS

RJL Property Group (Property Manager for North West England and Essex)

Unit 4, Sudbury Stables, Sudbury Road, 

Downham, Essex, CM11 1LB

07723 918773 (9am - 4pm Monday to Friday Only)

Contact@RJLpropertygroup.com

www.RJLpropertygroup.com

Any emergency, out of hours, please use one of the 

emergency numbers.


Genie Homes (Birmingham area manager only)

1668 Bristol Road, Rednal, Birmingham, B45 9TY

0121 2855105 (10am - 6pm Monday to Saturday)

Lettings@Genie-homes.co.uk

www.genie-homes.co.uk

Any emergency out of hours please use one of the 

emergency numbers


LOCAL COUNCILS

Liverpool Council 

Contact number: 0151 233 300

E-mail address:  contactus@liverpool.gov.uk

Website  https://liverpool.gov.uk/


Knowsley Council

Contact number: 0151 489 600

E-mail address: customerservices@knowsley.gov.uk

Website:https://www.knowsley.gov.uk/


Sefton Council

Contact number: 0345 140 0845

Contact us form: https://forms.sefton.gov.uk/contactform/

Website: https://www.sefton.gov.uk/


Basildon Council

Contact number: 01268 533333

​Website:https://www.basildon.gov.uk/


Thurrock Council

Contact number: 01375 652 652

E-mail address: general.enquiries@thurrock.gov.uk.

​Website: https://www.thurrock.gov.uk


Birmingham Council

Contact number: 0121 216 3030

E-mail address https://www.birmingham.gov.uk/info/50044/contact_us_form

Website https://www.birmingham.gov.uk/


UTILITIES

Water Suppliers

United Utilities - 0345 672 2888 

0345 672 2999 (North West)

Affinity Water - 0345 357 2402 / 

0345 357 2401 (Essex) 

Severn Trent Water - 02477 716585 / 

0800 7834444 (Midlands)

Gas & Electricity  Suppliers

Scottish Power- 0800 027 0072 

British Gas- 0330 100 0056

EON Energy - 0345 052 0000

EDF Energy -  0333 200 5100

SSE Energy  - 0345 070 7373

https://www.comparethemarket.com/


Cable & Internet Suppliers

​Sky- ​0344 241 1653
Virgin Media - 0345 454 1111

Deposit Protection Service

Contact number: 0330 303 0030

E-mail address:  contactus@depositprotection.com

Website: https://depositprotection.com/


PERSONAL SUPPORT

Turn to Us (Housing  and financial support)

Contact number: 0808 802 2000

E-mail address: dshelp@turn2us.org.uk

Website;https://www.turn2us.org.uk/

Citizens advice (Liverpool)

General Advice - ​citizensadvice.org.uk 

0808 278 7840

Debt Advice - GMMAP.org.uk 

0300 330 1196

Help to Claim Universal Credit 

0800 1448444

Pension wise -  www.pensionwise.gov.uk 

0800 138 3944

EU Settlement Scheme - euss@caliverpool.org.uk

0151 522 1400 ext 5002

LGBT hate crime

0151 522 1400 ext 5006

Money/Debt Advice 

0800 1387777


Citizens advice (Essex) 

Contact number: 0808 278 7877 

Website:info@citizensadvicesouthessex.org 



Citizens advice (Birmingham) 

Contact number: 03444 77 1010 

E-mail : enquiries@bcabs.cabnet.org.uk

Website:  https://www.bcabs.org.uk/ 


Liverpool City Council - Housing Options Service

Contact number: 0808 802 2000

E-mail address: dshelp@turn2us.org.uk

Website:https://www.turn2us.org.uk/


Shelter Housing Advice National Helpline

Contact number: 0808 800 4444 /  0344 515 2000

E-mail address: info@shelter.org.uk

Website:https://england.shelter.org.uk/


Liverpool City Council: Careline

Contact number: 0151 233 3800 

(adult services / 0151 233 3700 (child services)

E-mail address: carelineadultservices@liverpool.gov.uk 

carelinechildrenservices@liverpool.gov.uk

Website:https://liverpool.gov.uk/social-care/careline/ 


Knowsley Emergency Support Scheme

Food Support - 0151 538 8243

Fuel Emergency & essential items of furniture, 

white goods - 0151 443 3200

E-mail: emergencysupport@knowsley.gov.uk

www.knowsleytransaction.mendixcloud.com/index.html


Evict my tenant

Contact number: 0121 729 5107

E-mail address: info@evictmytenantlimited.co.uk

Website: https://evictmytenantuk.com/


UK Bill Help

Emergency rental assistance program

Emergency Loans for Rent

Website: https://www.billhelp.uk/


Warm Homes Essex

Contact number: 0300 3033 789​

Website:  https://www.warmhomesessex.org.uk/


Birmingham Assistance contact number

Benefits - 0121 464 7000

Adult social care services - 0121 675 4806

Council tax-  0121 303 1113

Domestic violence - 0121 303 0368 / 0121 303 0369

Homelessness - 0121 303 7410

Transportation emergencies - 0121 303 4149

Foodbank - 0121 303 1111 |https://www.birmingham.gov.uk/xfp/form/825


Keppie Massie

Contact number: 0151 236 9660

E-mail address: davidlim@kmrealestate.co.uk

Website: http://www.keppiemassie.com/


Universal credit

Contact number: 0800 328 5644

Website: https://www.gov.uk/universal-credit