USEFUL CONTACT DETAILS
PROPERTY MANAGERS
RJL Property Group (Property Manager for North West England and Essex)
Unit 4, Sudbury Stables, Sudbury Road,
Downham, Essex, CM11 1LB
07723 918773 (9am - 4pm Monday to Friday Only)
Contact@RJLpropertygroup.com
www.RJLpropertygroup.com
Any emergency, out of hours, please use one of the
emergency numbers.
Genie Homes (Birmingham area manager only)
1668 Bristol Road, Rednal, Birmingham, B45 9TY
0121 2855105 (10am - 6pm Monday to Saturday)
Lettings@Genie-homes.co.uk
www.genie-homes.co.uk
Any emergency out of hours please use one of the
emergency numbers
LOCAL COUNCILS
Liverpool Council
Contact number: 0151 233 300
E-mail address: contactus@liverpool.gov.uk
Website https://liverpool.gov.uk/
Knowsley Council
Contact number: 0151 489 600
E-mail address: customerservices@knowsley.gov.uk
Website:https://www.knowsley.gov.uk/
Sefton Council
Contact number: 0345 140 0845
Contact us form: https://forms.sefton.gov.uk/contactform/
Website: https://www.sefton.gov.uk/
Basildon Council
Contact number: 01268 533333
Website:https://www.basildon.gov.uk/
Thurrock Council
Contact number: 01375 652 652
E-mail address: general.enquiries@thurrock.gov.uk.
Website: https://www.thurrock.gov.uk
Birmingham Council
Contact number: 0121 216 3030
E-mail address https://www.birmingham.gov.uk/info/50044/contact_us_form
Website https://www.birmingham.gov.uk/
UTILITIES
Water Suppliers
United Utilities - 0345 672 2888
0345 672 2999 (North West)
Affinity Water - 0345 357 2402 /
0345 357 2401 (Essex)
Severn Trent Water - 02477 716585 /
0800 7834444 (Midlands)
Gas & Electricity Suppliers
Scottish Power- 0800 027 0072
British Gas- 0330 100 0056
EON Energy - 0345 052 0000
EDF Energy - 0333 200 5100
SSE Energy - 0345 070 7373
https://www.comparethemarket.com/
Cable & Internet Suppliers
Sky- 0344 241 1653
Virgin Media - 0345 454 1111
Deposit Protection Service
Contact number: 0330 303 0030
E-mail address: contactus@depositprotection.com
Website: https://depositprotection.com/
PERSONAL SUPPORT
Turn to Us (Housing and financial support)
Contact number: 0808 802 2000
E-mail address: dshelp@turn2us.org.uk
Website;https://www.turn2us.org.uk/
Citizens advice (Liverpool)
General Advice - citizensadvice.org.uk
0808 278 7840
Debt Advice - GMMAP.org.uk
0300 330 1196
Help to Claim Universal Credit
0800 1448444
Pension wise - www.pensionwise.gov.uk
0800 138 3944
EU Settlement Scheme - euss@caliverpool.org.uk
0151 522 1400 ext 5002
LGBT hate crime
0151 522 1400 ext 5006
Money/Debt Advice
0800 1387777
Citizens advice (Essex)
Contact number: 0808 278 7877
Website:info@citizensadvicesouthessex.org
Citizens advice (Birmingham)
Contact number: 03444 77 1010
E-mail : enquiries@bcabs.cabnet.org.uk
Website: https://www.bcabs.org.uk/
Liverpool City Council - Housing Options Service
Contact number: 0808 802 2000
E-mail address: dshelp@turn2us.org.uk
Website:https://www.turn2us.org.uk/
Shelter Housing Advice National Helpline
Contact number: 0808 800 4444 / 0344 515 2000
E-mail address: info@shelter.org.uk
Website:https://england.shelter.org.uk/
Liverpool City Council: Careline
Contact number: 0151 233 3800
(adult services / 0151 233 3700 (child services)
E-mail address: carelineadultservices@liverpool.gov.uk
carelinechildrenservices@liverpool.gov.uk
Website:https://liverpool.gov.uk/social-care/careline/
Knowsley Emergency Support Scheme
Food Support - 0151 538 8243
Fuel Emergency & essential items of furniture,
white goods - 0151 443 3200
E-mail: emergencysupport@knowsley.gov.uk
www.knowsleytransaction.mendixcloud.com/index.html
Evict my tenant
Contact number: 0121 729 5107
E-mail address: info@evictmytenantlimited.co.uk
Website: https://evictmytenantuk.com/
UK Bill Help
Emergency rental assistance program
Emergency Loans for Rent
Website: https://www.billhelp.uk/
Warm Homes Essex
Contact number: 0300 3033 789
Website: https://www.warmhomesessex.org.uk/
Birmingham Assistance contact number
Benefits - 0121 464 7000
Adult social care services - 0121 675 4806
Council tax- 0121 303 1113
Domestic violence - 0121 303 0368 / 0121 303 0369
Homelessness - 0121 303 7410
Transportation emergencies - 0121 303 4149
Foodbank - 0121 303 1111 |https://www.birmingham.gov.uk/xfp/form/825
Keppie Massie
Contact number: 0151 236 9660
E-mail address: davidlim@kmrealestate.co.uk
Website: http://www.keppiemassie.com/
Universal credit
Contact number: 0800 328 5644